EL/PL Team Leader
NDA148347_1751626718
Posted: 04/07/2025
- Negotiable
- Liverpool, Merseyside
- Permanent
We are looking for an experienced EL/PL Team Leader to manage a dedicated team of claims professionals in a well-regarded national firm based in Liverpool. You will manage workflow, ensure delivery to high standards under client SLAs, and support team development; you will also handle a personal caseload of EL/PL litigated files.
As an EL/PL Team leader, you will:
- Distribute and manage workload based on team members' capabilities.
- Lead monthly team meetings and 1:1 performance check-ins.
- Set clear objectives and development plans for all team members.
- Monitor key financial metrics, including WIP and bill approved targets.
- Support team compliance with internal best practices and client KPIs.
- Deliver effective supervision and maintain a high-quality case output.
- Take the lead on first-level complaint resolution.
- Contribute to improvement projects and policy updates.
- Ensure compliance with professional conduct standards.
- Actively support engagement, feedback, and team communication initiatives.
What you will bring:
- Strong knowledge of litigation in EL/PL claims.
- Ability to manage a litigated caseload autonomously within authority.
- Proven ability to motivate, coach and manage performance in others.
- Exceptional organisational, problem-solving and communication skills.
- Commercial awareness and client-focused mindset.
- Proficient in Microsoft office and legal case management systems.
- Experience of leading teams, developing junior professionals and structured development are all desirable.
What are the benefits?
- 25 days' holiday and the option to buy/sell days.
- Hybrid working - 1 day per week in the office.
- Private medical insurance.
- Cycle to work and tech purchase schemes.
- Season ticket loan and GymFlex.
- Health cash plan and 24/7 GP and wellbeing service.
- Access to major retailer discounts and leisure offers.
- Clear progression paths and personal development planning.
If you are looking for the next step in your career in Liverpool, apply now to be an EL/PL Team Leader. You can contact Nadine Ali at Sacco Mann for further information on 01618714759 or nadine.ali@saccomann.com
Nadine Ali
Director